Winning hearts and minds

first_img Comments are closed. Related posts:No related photos. Winning hearts and mindsOn 1 Jan 2002 in Personnel Today Previous Article Next Article You’ve chosen your provider, the technology’s in place and you’re ready togo. But there’s just one problem – your staff are far from convinced. Lucie Carringtonasks how you can woo employees over to new methodsIt doesn’t matter how much you spend on an e-learning programme, or how manyhours managers put into aligning it to business needs, it’s not going to workif the workforce doesn’t buy into it too. “Many firms sell e-learning to their finance departments as a cheaperoption. But if you don’t take people with you and you have a high failure rate,then it becomes expensive,” says Mick Durham, a consultant withFuturemedia. Employers shouldn’t underestimate the support e-learning needs – bothtechnical and interpersonal, Durham says. “If you think about it,classroom learning has been around almost unquestioned for thousands of years,so e-learning is a major cultural change,” he says. The first barrier when selling the whole concept of e-learning to theworkforce is fear. However computer literate we think we are, many people arestill afraid of e-learning technology. Then there is the fear of isolation that e-learning engenders. “Theyworry that there will be no one to turn to for help if they don’tunderstand,” Durham says. But there is ego in there too. It may be easier to learn at your desk inyour own time, but having your manager recommend you for a two-day course makespeople feel valued. “These kind of thought processes lead people to thinkthat e-learning is just not as good as traditional learning,” Durham says.There are ways round this. To start with, don’t be too ambitious when youfirst set out. “Make sure there are some early and achievable goals tokeep people motivated,” Durham says. This is an approach KPMG Consulting took when it designed its Internet 101e-learning programme. It’s a massive programme, training 22,000 employeesacross 783 countries in e-business skills. But KPMG used a tightly focused andcontained pilot project to introduce e-learning to the workforce. Nonetheless, motivating staff to use the system was one of the problemsfirst time round, says senior partner Grant Ritchie. “Never underestimatethe change management aspects of something like thisÉ In this second phase [ofthe e-learning programme], staff are much more self-driven,” he says. As KPMG found, how you introduce e-learning to staff makes a hugedifference. Ian Clague, chief executive at blueU, says e-learning is still anew concept, so awareness raising is vital. It could begin with a good use ofe-mail or the corporate Intranet, but don’t forget the importance of humancontact. “Some clients hold awareness-raising sessions or face-to-face launch days,’he says. “It’s also worth arranging some test sessions – employees find itquite exciting.” Another way of taking employees with you is to create a community ofe-learners. This is an approach Royal & SunAlliance took with itscommunications skills programme. Programme manager Katherine Plant and her team organised face-to-faceworkshops for staff before they began e-learning. “This enabled people tofind out more about how it worked but also to make some e-learningbuddies,” she says. Blending e-learning with traditional training sounds eminently sensible whenit comes to getting employee buy-in. But it does have a hint of flavour of themonth about it, and Clague warns against training firms that claim they can doit all on their own. “It wouldn’t make sense for an e-learning company like blueU to employa staff of training experts too. “However, there are plenty of established players in the training arenaand we are proud of the fact we are able to co-operate with some of them,”Clague says. Whatever employers do, there will always be people who don’t enjoye-learning, but let’s not overplay the problem, Clague says. We are probablytalking about 10 per cent of the people we are addressing. “By and large, the feedback is very positive because people aremotivated to improve their skills and e-learning is a convenient way of doingthat,” he says. Case studyChinese whispers can’t stop successRoyal & SunAlliance is in themiddle of a three-tier e-learning project for 2,500 staff to improve IT andcustomer service skills. The first tranche of learning, a one-hour customer relationshipmanagement course, has already been delivered. The second is also nearlycompleted – a communications skills programme. And the third tranche oflearning, designed to deliver a new IT system, will be rolled out early thisyear.”There is always going to be a certain amount ofuncertainty because it’s new,” says programme manager Katherine Plant. “When we announced the programme, people said it wasgreat, but when it got out to the [customer service] centres, then the Chinesewhispers started and somehow the message fell flat.”Plant and her colleagues overcame staff anxieties in severalways. To start with they designed the training with people from the business.”They’ve gone back to their centres telling everyone how brilliant itis,” she says. R&SA opted for a blended solution for the communicationstraining. E-learning sessions were topped and tailed with practical workshopsthat gave people the chance to discuss what they were going to learn and thenwhat they had learned. “We talk about how people feel about the training,whether  it would be useful to theirwork and how it could be made more beneficial,” Plant said. In hindsight, there are things Plant would have donedifferently. She thinks a roadshow or video introducing the training would havestalled some of the anxiety people felt. And she would have rolled out the moreinteractive communications programme first. “It would have sold thee-learning idea better because the more interactive you can be and the more funthe blended solutions, the happier people are,” Plant says.last_img read more

UVU Alum Drafted By Salt Lake City Stars

first_img Brad James FacebookTwitterLinkedInEmailSALT LAKE CITY-In news from Saturday, former Utah Valley men’s basketball standout, guard Conner Toolson, was drafted 17th overall by the Salt Lake City Stars with the 17th overall pick in the third round of the 2019 NBA G League Draft.Toolson is only the eighth player in Wolverines program history to net 1,000 points in a season as he did so in 2018-19, posting 1,218 points.He helped lead the squad to 23 wins in 2017-18 and 25 wins in 2018-19, each of which were school records with the 25 wins standing as the new record.The native of Highland, Utah who starred at Lone Peak High School and Salt Lake C.C. before coming to UVU, is second in program history in steals (135) and third on the all-time 3-point field goal list (196).Toolson will report to Stars training camp Monday.The Stars’ regular season commences November 10 as they visit the Sioux Falls Skyforce. Tags: Conner Toolson/Lone Peak High School/Salt Lake C.C./Salt Lake City Stars/Sioux Falls Skyforce/UVU Men’s Basketball October 28, 2019 /Sports News – Local UVU Alum Drafted By Salt Lake City Stars Written bylast_img read more

Utah State To Meet Weber State In 2022 On The Gridiron

first_imgJanuary 10, 2020 /Sports News – Local Utah State To Meet Weber State In 2022 On The Gridiron Tags: USU Football/Weber State Football Brad James FacebookTwitterLinkedInEmailOGDEN/LOGAN, Utah-In news released Friday, Utah State and Weber State will meet in the gridiron Week 2 of the 2022 college football season.The Wildcats and Aggies will play at Maverik Stadium in Logan September 10, 2022.This will be the 17th time the schools, who are only 52 miles apart, have met. The last meeting was in 2016 at Logan, when the Aggies prevailed 45-6 in the season opener for both squads.The teams also met in 2011 and 2013 in recent times.This game completed the 2022 season for the Wildcats. They will open the season at FCS power James Madison and then play Utah State and Dixie State before commencing Big Sky Conference play.The Wildcats are also playing Wyoming in 2020, Utah in 2021 and 2023 and Washington in 2024 in other games against FBS schools.As for the Aggies, they will have a home-and-home series against Connecticut. They will visit the Huskies at Storrs, Conn. in 2022 with UCONN returning the favor in 2023. In 2022, the Aggies will also visit Alabama and BYUIn 2023, the Aggies draw Idaho State, BYU and Iowa in addition to the Huskies. Written bylast_img read more

Royal Netherlands Navy Conducts Operation Martillo

first_img View post tag: News by topic 12 countries, including the Royal Netherlands Navy as a representative of the Netherlands, are currently combating drugs smuggling in a large area of the Caribbean extending to the Pacific Ocean in Operation Martillo.The emphasis is on South and Central American coastal waters. This operation will prevent drugs being trafficked to the Netherlands, among other countries.The Royal Netherlands Navy in the Caribbean works in close cooperation with the JIATF-South counter-drugs organisation. The Netherlands therefore has significant involvement in the operation’s planning process. The Navy will deploy sea-going units for an indefinite period. The Dutch Caribbean Coastguard will take part in the operation by deploying the ‘Dash-8’ maritime patrol aircraft and providing assistance in protection of Kingdom of the Netherlands waters.CommandOverall command of the operation is in the hands of the United States Southern Command, one of the nine operational command centres of the American armed forces. The Joint Interagency Task Force South in Key West, Florida, which is part of Southern Command, is responsible for coordination of the operation. This task force mainly focuses on combating organised crime and drugs smuggling in the region. Other services, such as the Coast Guard and the Drug Enforcement Adminstration (DEA) are also involved.Belize, Canada, Colombia, El Salvador, France, the United Kingdom, Guatemala, Honduras, Nicaragua, Panama and Spain are also taking part in Operation Martillo. Approximately 80% of the cocaine entering the US is transported by sea. In 2011, 19,000 kilos of cocaine, with a street value of 2.35 billion dollars on the American market, was intercepted during operations similar to Operation Martillo.[mappress]Naval Today Staff , February 22, 2012; Image: defensie View post tag: Naval February 22, 2012 Back to overview,Home naval-today Royal Netherlands Navy Conducts Operation Martillo View post tag: Royal View post tag: Martillo View post tag: Navy View post tag: Netherlands Share this article View post tag: operation View post tag: conducts Royal Netherlands Navy Conducts Operation Martillolast_img read more

Canada’s Harvest Jazz & Blues Festival Reveals Initial 2019 Lineup: Robert Plant, Jason Isbell, Nathaniel Rateliff, More

first_imgHarvest Jazz & Blues Festival will return to downtown Fredericton, New Brunswick, Canada from September 10th-15th. Organizers of the six-day event began to slowly reveal their artist lineup and main headliners earlier this week over the span of three days based on the date which they would perform. They completed their announcements on Wednesday, revealing that Jason Isbell & The 400 Unit, Nathaniel Rateliff & The Night Sweats, Lucinda Williams, and Robert Plant & The Sensational Space Shifters will be the headliners for this year’s festival.Related: Woodstock Reveals 50th Anniversary Lineup: Dead & Company, David Crosby, Robert Plant, Miley Cyrus, MoreOther artists named in the announcements over the last three days include The White Buffalo, David Wilcox, Andy Frasco & The U.N., Pink Talking Phish, Larkin Poe, Moon Hooch, The National Reserve, and many more. In total, over 400 musicians will perform on 27 stages spread out across six city blocks in downtown Fredericton over the six days of the event.The event’s Nightly & Ultimate Passes will go on sale starting this Thursday, April 18th at 11:00 am AST, while Individual Show Passes go on sale the following week beginning Friday, April 26th at 11 a.m. AST. Fans can head over to the official event website for tickets and more information.last_img read more

American Dentist Kills Famous Lion in Zimbabwe

first_imgThe internet is an uproar after a Minnesotan dentist shot and killed a well-known lion during an illegal hunt just outside Zimbabwe’s Hwange National Park.Since the story broke a few days ago, Walter Palmer—the midwesterner accused of shooting and beheading “Cecil the Lion” after his paid guides lured the animal from the safe confines of the national park—has become a household name around the globe and the target of extreme outrage.Palmer maintains that he had no prior knowledge of the animal’s status as a Zimbabwean national symbol at the time of the shooting and insists that his guides, whom he paid more than $50,000 to orchestrate the hunt, procured all the proper permits before baiting the animal out of its national park home.“I relied on the expertise of my local professional guides to ensure a legal hunt,” he said in a statement on Tuesday. “I had no idea that the lion I took was a known local favorite, was collared and part of a study until the end of the hunt. Again, I deeply regret that my pursuit of an activity I love and practice responsibly and legally resulted in the taking of this lion.”Authorities in Zimbabwe are singing a different tune.Palmer is believed to be back in the United States now, but the two Zimbabwean guides who helped him hunt down and ultimately kill Cecil have been charged with poaching, and, according to the BBC, could face up to 15 years if convicted.Conservationist say Cecil’s cubs now face a significant risk of infanticide as competing male lion’s within Cecil’s pride attempt to gain control of his former territory.last_img read more

F-22 Fleet To Resume Flight Operations

first_imgBy Dialogo September 22, 2011 The Secretary of the Air Force Michael Donley and Chief of Staff Gen. Norton Schwartz have recently approved an implementation plan developed by Air Combat Command officials that will allow the F-22 Raptor to resume flight operations after a four-month stand down. The commander of Air Combat Command directed a stand-down of the fleet May 3 as a safety precaution, following 12 separate reported incidents where pilots experienced hypoxia-like symptoms. The incidents occurred over a three-year period beginning in April 2008. Officials remain focused on the priorities of aircrew safety and combat readiness. The return-to-fly plan implements several risk mitigation actions, to include rigorous inspections, training on life support systems, and continued data collection. “We now have enough insight from recent studies and investigations that a return to flight is prudent and appropriate,” Schwartz said. “We’re managing the risks with our aircrews, and we’re continuing to study the F-22’s oxygen systems and collect data to improve its performance.” In a task force approach to implementation, Air Combat Command officials developed a comprehensive incremental return-to-fly plan that balances safety and the expedient qualification of pilots against the inherent risks of flying advanced combat aircraft, officials said. The entire fleet will undergo an extensive inspection of the life support systems before returning to flight, with follow-on daily inspections, officials said. The aircraft is capable and authorized to fly above 50,000 feet. Pilots will use additional protective equipment and undergo baseline physiological tests. The return-to-fly process will begin with instructor pilots and flight leads regaining their necessary proficiency, then follow with other F-22 wingmen.last_img read more

Senior Paraguayan and U.S. Military Officers Meet to Bolster Regional Cooperation on Security Issues

first_imgKelly’s visit “demonstrates the excellent bilateral relationship between the U.S. government and the countries in the region in the joint struggle to increase security within and beyond our borders,” Col. Mieres said. “For Paraguay, regional and international cooperation is essential in the fight against criminal groups and drug trafficking organizations. Law enforcement will continue to expand its coverage area and intensify its actions against these criminal groups.” It also provides a framework to facilitate coordination among military leaders in the planning and execution of multinational operations. At the August 3rd meeting in Asunción, those leaders included Paraguayan Minister of National Defense, Hon. Bernardino Soto Estigarribia; Deputy Defense Minister, Brig. Gen. Victor Picagua; and Deputy Minister of the Armed Forces, Rear Adm. Rubén Valdéz, along with the U.S. delegation led by Gen. William Nyland. “From a strategic point of view, these types of activities are very important in providing an understanding of national security at the global level in an effort to ensure a better future and a better cooperative relationship between the two nations,” Col. Mieres explained. By Dialogo September 08, 2015 Having our Colombian brothers in countries like the U.S., how is that we still can’t solve, overcome the problem of crime in this country, when we have military and police Intelligence professionals. “The objective of the CAPSTONE program is to help the Armed Forces [of Paraguay] to understand the basics of joint doctrine, to ensure the interoperability of services, and familiarize senior officials with partner nations to further develop joint operations and national security,” Col. Jorge Mieres, a spokesman for Paraguay’s Armed Forces, told Diálogo. Following an initial protocol meeting, Paraguayan generals and officials met with their U.S. counterparts in the Ministry of National Defense’s Salón de las Banderas (Hall of Flags) “to assess the main security and defense challenges in the region,” according to a National Defense Ministry statement. There, officials from Paraguay’s Army, Navy, and Air Force delivered presentations on their operating systems, impressing the U.S. delegation, Col. Mieres reported. During the four-day visit that followed, U.S. Military officials toured the Paraguayan Armed Forces’ facilities. Among those groups is the Paraguayan People’s Army (EPP), which serves as the armed wing of some drug-trafficking organizations. Some of these organizations operate across international borders, including the Primeiro Comando da Capital (First Capital Command, or PCC), a Brazil-based narco-trafficking organization that has established a presence in Paraguay. For U.S. Military officials, the CAPSTONE meeting was part of a regional tour that included visits to Brazil, Chile, and Cuba, as the countries worked to develop cooperative regional strategies and partnerships to fight transnational criminal organizations and terrorists. Fighting criminal organizations “When it comes to issues such as climate change, maritime security, and humanitarian crises, borders do not matter: what matters is our alliances,” Gen. John F. Kelly, commander of U.S. Southern Command, said during the fifth South American Defense Conference (SOUTHDEC) held in Asunción from August 18-20. Joint security challenges Paraguay and the U.S share security interests, and are working together to deal ”with security issues from a broader perspective,” said Héctor Fabio Rodríguez, a member of the Latin American Security and Defense Network (RESDAL) in Paraguay. “Some of the key challenges shared by the U.S. and Paraguay are the fight against drug trafficking, organized crime syndicates, terrorism, corruption, and the trafficking of illicit goods and endangered species,” Col. Mieres said. Meanwhile, The two countries are also working collaboratively on other security issues. Paraguayan Armed Forces officials recently met with 18 U.S. generals and admirals from the CAPSTONE Military Leadership Program to share their experiences and assess regional security challenges, marking the program’s first meeting in Paraguay. last_img read more

Massapequa Pedestrian Fatally Struck by Car

first_imgSign up for our COVID-19 newsletter to stay up-to-date on the latest coronavirus news throughout New York A 75-year-old woman was fatally struck by a car while walking along Sunrise Highway in Massapequa on Friday night.Nassau County police said the victim was walking in the eastbound lane of Route 27 west of Hicksville Road when she was struck by an eastbound Honda Accord at 9:30 p.m., police said.The victim, Grace Rinaldi of East Meadow, was pronounced dead at a local hospital less than an hour later.Seventh Squad detectives conducted a brake test on the vehicle and do not suspect any criminality.last_img read more

Forward Support Company gets new commander

first_imgBINGHAMTON (WBNG) — The Forward Support Company of the Binghamton’s 204th Engineer Company has a new commander. “It was traditionally used in battle so that you can see where your unit was in the confusion of everything,” White said. “When I came to the 204th as a transfer from the Pennsylvania National Guard I had no idea I would one day be the commander within this organization,” Anzivino said. “I’ve done three and a half years of command time and I’m passing it off to my successor,” said White. Timothy Anzovino is taking the reigns over from outgoing commander Captain Brett White. In this case, the flag facilitates the change to a new commander, one who will be familiar face to his unit. As for Captain White, he says he is ready for the next chapter of his career. The Guidon is a small flag with an important history in the military. “Captain Anzivino has been in the unit since before I was in the unit so he knows more about it than I do because he’s been here longer,” said White. White saying Sunday’s ceremony, the exchange of the Guidon, is a traditional way for the unit to see who their commander will be. Captain Anzivino says the opportunity to lead the 204th is not something he saw coming in his early days with the unit. “To assume command of the FSC is a great honor and accomplishment,” said incoming Commander Captain Timothy Anzovino. “I’m going to be transferring to a Unit that is based in New York City, Park Avenue Armory,” said White. “It’s a digital liaison attachment which is a pretty rare unit there’s only fifteen in the entire army and I’ll be there as a logistics officer,” he said. “It’s something that happens in front of all of the soldiers so they can see that there is an official change of whoever their officer in charge is,” said White. “That way there’s no question,” he said White tells 12 News that the ceremony was a great moment for the company.last_img read more