2, understand the customer network promotion attitude: in the process of actual orders, many customers may not know the network promotion, "
two, we have to understand the words and listen to customers and to what extent
, listen to the importance of
1, understand the customer perceptions of Shanghai Dragon: Shanghai dragon is an emerging industry, many customers do not understand the Shanghai dragon, would you like to pick up a single, must be through dialogue and customer understanding of Shanghai dragon how, if the customer of Shanghai dragon doesn’t understand that we need explain to customers. If the customer understand to see to what extent, in the actual process we should all know, understand the customer orders Shanghai dragon we would be a lot easier, this depends entirely on our expression level of technology.
in Shanghai Longfeng orders skills, learn to listen to the customer, understand the customer’s remarks is we must learn, you only learn how to listen, how people understand the meaning of words, can we have to make the corresponding strategy, accurate and effective to take orders, the Foshan team to do the following share breeze:
4, listen to
can also promote our work process: if you do the above three points, so when we should go to the list to listen to the views of customers, after all, the customer is the most professional of the products, we continue to engage with customers we can know more about the customer’s product knowledge, only our knowledge of sufficient understanding, we can better do a good job in Shanghai longfeng.
2, we can gain insight into customer psychology: customers can not only speak of things to understand and express customer value, better able to explain the importance of how many things to customers, then more customers say, the more we can observe the hearts of customers, what is the customer needs, customer investment intentions, understanding customer we talk about things, we only from the customer’s speech to understand, only in this way can we make a targeted strategy.
1, learn to listen to the speaker: respect in practice run, we need not only to respect the customer insights, but also need to understand customer insights, so learn to listen to the client’s speech not only reflects our respect for customers, more attention to things that we and our degree of politeness, speaking from the subconscious no matter what, customers, especially large customers, the first impression is very important, only that the dress image expression can only show that you have how much, learn to listen to others speak is the intrinsic quality we should have.
3, we can observe the other trouble listening to customers: in the continuous process and customer contact, from the customer’s words we can not only know what the views of our customers, customers can find the existence of this thing trouble, considering doing business here, if you can put the client side to solve the troubles so, for our orders is a multiplier.