The Empathetic Leader: The Lasting Effects of Empathy on Culture and Retention

first_imgThe Empathetic Leader: The Lasting Effects of Empathy on Culture and Retentionby James C. Price on August 5, 2019 in Emerging Leaders, Leadership and Management, Teamwork and CommunicationLeadership styles vary from one person to the next, but one character trait that is steadily becoming essential in the modern workplace is empathy. It’s the age-old saying of putting oneself in others’ shoes to fully understand and experience their feelings. It’s the importance of taking into consideration how your actions or inaction affect those around you. And in organizations, it’s the key to building a strong culture and retaining employees.According to the 2019 State of Workplace Empathy study by Businessolver, 93% of employees reported they would stay with an empathetic employer; moreover, 82% of employees would leave their position to work for a more empathetic organization. In a tight labor market, empathy can be the outlier that gives organizations a competitive advantage.The study also found that 72% of CEOs believe the state of empathy needs to evolve, yet 58% struggle with consistently exhibiting the trait. So, the desire is there, but the execution needs work.Leader Empathy – Vicarious IntrospectionIn psychology, empathy is defined as vicarious introspection, which can build a tighter bond between two parties. Yet with so many different types of communication styles, personalities, and levels of extroversion and introversion, it’s no wonder 58% of leaders struggle with empathy.However, there may be a solution to understanding others better. From Myers-Briggs to DiSC to Enneagram, there are several different types of personality tests to help teammates understand one another and strengthen their ability to connect. While helping people gain a stronger sense of self-awareness, we also gain insight on how, when, and where to connect with others.For those who want to dig deeper into being a more empathetic leader, they can do this by embracing open communication with their teams and allowing focused, face-to-face conversations with employees. Sometimes the only way to fully understand the wants, needs, and emotions of others is to open up and be vulnerable. When a person is honest about themselves, it creates an open space for others to do the same.Company Empathy – The Strength of BenefitsAs people are the heart of empathy, it can be more difficult for organizations to exhibit empathetic characteristics than it is for one-on-one relationships. A leader can have the ability of vicarious introspection, but how can an organization exhibit the same trait? Empathy can be achieved on both levels. Understanding what employees want and need can be shown by organizations through the way they treat employees to the benefits they offer.According to the 2019 State of Workplace Empathy study, employees cited health, scheduling, and financial benefits as signs of more empathetic employers. For employees, 95% say family/work-life balance benefits, including daycare assistance and flexible work hours, are empathetic, while 94% believe paternity leave is empathetic. Whereas, 93% cite companies that offer extended bereavement leave are empathetic.For the empathetic company, offering benefits isn’t merely a perk to help recruit top talent or the bare minimum to retain employees. Modern organizations understand that offering these types of benefits is necessary to create a deeper connection with their staff members. And, 78% of employees who feel connected and understood by their empathetic employer say they would work longer hours, being more productive than other organizations.Culture of Inclusion and DiversityAnother way leaders and organizations show empathy to employees is by having a culture that embraces inclusion and diversity. Leaders come from all different backgrounds, ethnicity, and cultures, so it only seems fit to have a diverse leadership team. These types of teams tend to exude more connections with their employees. And, leadership tends to agree. According to the study, 90% of HR professionals and CEOs agree that companies are more empathetic with diversity in leadership. With a more diverse leadership, comes more paradigms and prospective, helping organizations connect with all types of employees.Inclusion and diversity aren’t just important in leadership to show empathy, but leaders must embrace these actions organizationally. Creating a culture where employees feel included empowers team members to treat others around them with the same type of compassion. It starts with the top and filters through every facet of an organization.The Power of EmpathyEmbracing open communication and a drive to connect with others is the first step in becoming an empathetic leader and creating an organization that follows suit. The change doesn’t happen overnight, but through practice and patience, empathy can create ripple effects that will create a lasting impression on an organization as a whole. Of the five characteristics of emotional intelligence, empathy is the trait that changes the way a leader connects with others. By understanding you and your organization’s impact on your employees, you will be better fit to strategically plan, get employee buy-in, and lead a team that is empowered to be their best. All you have to do is put on someone else’s shoes.How have you embraced empathy? What does your organization do to be more empathetic with employees? Let us know in the comments section below! FacebookTwitterCopy LinkEmailSharelast_img read more

Team Milne Bay names train on soccer squad

first_imgThe squad comprises of 20 male and 18 females who will be currently train on before playing their final elimination matches to trim the team.Selection of the players was made by the provincial games committee during the provincial games held in April.A game committee Daisy Gewa Halaba said, it was very difficult to select players as everyone is talented.“To select out the best is not an easy job, people can criticize but those involved in selecting always have a hard time. Through careful observation following the Soccer code, PNG Games have always tried to make it up to the top 10 as selections were done on merit,” she stated.The committee also aimed at fairly selecting players from each district that participated in soccer which now currently makes up the train on squad for both male and female.Train On Squad TM Soccer Men and Women;MEN1.Andy Oibi,2.Authur Laibobo,3.Bernard Brian,4.Brian Miratobi, 5.Charles Newouri,6.Clifton Sewao,7.Darol Banaba,8.E.T Benny,9.Elvis Saia,10.Goyotumwana M’Kwesipu,11.Kelemesi Seko,12.Ladaga Kiyoya,13.Michael Miratobi,14.Niata Hacca,15.Nixon Beba,16.Raymond Parairoa,17.Rex Togedi,18.Ricky Tom ,19.Ronald Samson-,20.Steven Steven –WOMENFelicity Joel. -Alotau,2. Chanela Miringtoro – Alotau,3. Helen Mark -Alotau,4. Aileen Rarata -Alotau,5. Jacklyn Manumanua -Alotau,6. Melisa Joel -Alotau,7.Marjorie Tupolam -Alotau,8. Sahquine Gabisini – Alotau,9. Rahab Hacca. – Kiriwina,10.Anna Inesimo – Kiriwina,11.Miriam Keneth – Goodenough,12. Rahab Wibiewa- Goodenough,13. Jacinta Padi – Goodenough,14. Martina Ligasai – Goodenough,15. Rachael Elijah – Misima,17. Kewe. Authur – Misima,18. Florence Akisa Samano – Misima, 19.Winsome. Jonathan – Alotau, 20.Miriam Eric – Alotaulast_img read more